Unpublished science stays unpublished. For every data privacy and security inquiry, write to ProtocolOSAIAssistant@gmail.com.
ProtocolOS is an AI lab assistant for wet-lab scientists. This page explains how we treat unpublished protocols, images, instrument logs, and contact details you share with us — including through the contact form and native workspace session on this host.
We do not train foundation models on customer protocols, gels, or notebooks. Pilot inquiries and workspace data are used only to operate the product you asked for. Raw lab materials are never pooled across labs.
When you email us or submit the contact form, we receive the name, institutional email, lab role, and message you provide so we can reply. If you sign in with Google or GitHub, that provider sends us your name, email, and avatar so we can create your ProtocolOS profile. Cloud lab data is stored in our hosted database under your account. Demo or native-only sessions may also keep a profile in a cookie and local storage on this host.
Questions about access, deletion, retention, DPAs, or research integrity should go to the official support address below. We treat those requests as confidential lab correspondence.